We've been selling our labels for several years now, and as you can imagine we've been asked a lot of questions by a lot of prospective customers.

Here we provide answers to the common questions we've been asked, however, if you have a query about something that's not covered below - please don't hesitate to get in touch via our contact page and we'll get back to you as quickly as possible.

Have a great day,
How many labels are provided in total?
We supply 240 labels on 2 sheets
How many labels for each location will I receive?
Depending on the specific location we provide 1, 2, 3, 4 or 6 labels
Which locations are available?
Our labels cover 131 possible locations around your home.   Please click here to see an image of the locations covered.
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Will the labels work on black or dark brown switch plates?
No - because the text is black there's a limit to how dark the plate can be before it can no longer be easily read.
What are the specifications of each label?
Material: PVC
Surface: Glossy lamination
Uppercase Font: Arial (Bold)
Size: 9pts
Dimension of each Label 1.9Wx0.6Hcm
Black Print on Transparent Background
Are the labels easy to remove from the paper backing?
Absolutely. Like any small sticker, you must take care and remove only the label you wish.
Are the labels easily applied?
Yes. Like any label, ensure that you apply the label straight and follow our Instruction Guide here.
Do the Labels peel and lift when cleaning the switch plates?
No. If you use a soft damp cloth then the label will not lift or peel. Do not use abrasive creams or scourers.
If I remove a label, will it leave adhesive residue on the cover plate?
Yes. Like all adhesives, a slight amount of residue may remain depending on the time that the label has been on the cover plate for. For example, if you place the wrong label on the wrong switch immediately after placing the label, then the label will come off easily with no residue.

If the label has been on the cover plate for some time, a little residue may remain. This is dependent on the style and material of the cover plate.
Do you provide a refund if I change my mind?
Yes. This is of course conditional upon the product being unused and returned in its original condition. Please refer to our Refund Policy.
Does the packaging protect the labels from damage?
The packaging of the labels is a two stage packing process. The two sheets of labels are placed into a self adhesive clear plastic sleeve. This sleeve is then placed into a durable cardboard "CD" type envelope.

This is done to reduce the chances of damage during shipping, but more importantly to provide long lasting and easily identifiable storage to further reduce the chance of damage around the home.
How quickly will my purchase be dispatched?
Once your order is placed and payment received, the labels will be posted the next day providing that the order and payment is completed prior to midnight.
Can I order icons and/or other worded labels specific for my own home?
Unfortunately we cannot do this. We do provide this option for businesses given that they require significant variations from standard labels and therefore require separate print runs.